I wrote to a fast food restaurant today. I wrote to Carl’s Jr. to let them know how disappointed in their company I am. I am disappointed because the ad they placed on the radio contains a swear word. I do not feel this is appropriate and I told them so.
I realize that I am just one person, but it made me feel better to tell them that I am upset. Because they only allow 200 words on their comments section, I did not get to tell them how we went to a different restaurant because I was not going to support their advertising.
This is not the first time I have written a company to both complain and compliment. One time I wrote the Arby’s in town to tell them how we ate at their restaurant and everyone ended up sick with a stomach bug. One time I wrote to Olive Garden because the waiter we had overcharged us and Olive Garden sent me a $40 gift card along with a very nice letter. There was a time Matt emailed Arby’s in El Paso. We stopped in before picking someone up from the airport who was coming in late. The music was a Christian station and very nice and relaxing. So we let them know we appreciated it. We received a very nice e-mail from the area manager who thanked us for the nice letter. She said she picks the music for her area restaurants and she appreciated knowing that we liked it.
I may not get anything from my letter to Carl’s Jr., I do not expect anything. I just wanted to let them know I did not like their use of foul language in their advertising.